|
Support is backed by
sound experience and outstanding record keeping systems. We offer telephone,
modem and on-site support to ensure your equipment and systems are reliable
and meet your targets.
Support
is the most important service: as you will often require help and assistance
immediately from experienced staff. We have the right people, who enjoy being
surprised by your problems. Support is about response.
Operating on their own PC's GMT staff have access to all
versions of the software so we can replicate your problem and provide a fast
solution.
Our support includes:
- Telephone support between
the hours of 8.30am to 5.00pm
- Remote access support
between the hours of 8.30am to 5.30pm
- Annual site visit to discuss
your future requirements
- Access to knowledge
bases, software updates and drivers
Our staff have many
years experience of SAGE software. We provide on site training both for the
operation of the software through to the software set up and parameter
configuration to precisely meet your business needs. Our training sessions
are customised to suit your business so that the training areas covered, the expressions you use and the data used are all
familiar to your staff. This speeds learning and makes for effective
communication between trainer and trainee. We provide either full or half-day
sessions to suit your business week. Normally sessions are spread over
several weeks so that learning is paced and revision carried out to ensure
comprehension.
Training Courses: We are able to provide experienced
trainers covering:
- Sage Line 100/MMS Accounts
- Sage Line 50 Accounts
- Sage 200
- Sage Payroll
- Crystal Report Writer and
ODBC
- Microsoft Windows 2003
Server Technologies
- Microsoft Office (Word,
Excel and Power Point)
As an accredited Sage
Development Centre for SAGE Line 50, SAGE Line 100/MMS/200 and SAGE Payroll,
GMT are able to provide added functionality to suit your business needs. We
can provide minor changes through to new or replacement modules. We have
particular expertise in data transfer and data integration from other
software packages. Import routines into Sage Line L100, MMS, Line 50 and
Payroll have been written to greatly reduce the re-keying of data. These are
proven solutions and save an enormous amount of time and money.
|